Just because Sony's been better with customer service over the years doesn't mean the PS4 will be awesome. I'm sure it will be better than the xbox, I have literally no doubt about that, but it still isn't worth getting at ALL imo. They're charging for online (the ONE thing PS4 had VERY STRONGLY over xbox is now gone), they're pushing social media onto everything (which everything nowadays is doing), and they're fucking up everything just the same. Fuck next gen.