Hi, you don't know me. I'm just a gamer who enjoys reading your magazine, but this isn't about that. I'm part of the Skate 3 community. Now, you may be thinking, "Skate 3 community?" Well, let me explain that to you. It's more than just people who goof around and upload funny clips to the skate.Reel. It's a group of people who have a common interest in making videos, complex graphics, and dedicated teams. While we all have lives to follow and jobs to work, this is a common hobby we all share and love to do. EA, however, has given up on the community and started to focus on more "important" things like Battlefield 3 and The Sims. Don't get me wrong those are both great titles, but I really want the reel taken care of. You see, sometime around the middle of November the skate.Reel stopped working for Skate 3 and Skate 2. While everything works fine in-game, on the website it loads a blank screen for everything except graphics and you can't even send the graphics to the game as it will just say "cannot retrieve in game graphics". For Skate 2, the reel "works", as in, you can still upload things, but when you search your name to download your clips to make a video, it says an error has occurred. Some of us have gone to customer service, but you can tell that they're just reading from a script, and don't care what's happening. The EA Skate community is still very much alive. Here are some websites with proof of that fact:
http://likebuttermag.com
http://skatefluckit.com
Also, here are some videos of customer support conversations (not mine):
http://www.youtube.com/watch?v=6wUvW-7cSKI
http://www.youtube.com/watch?v=DN7DXl1UbN4
There are more conversations like this, but it's pretty useless to go to customer support and try to talk to them about the problem.
This letter wasn't written to complain about the problems Skate 3 and 2 are having. This letter wasn't written to tell you that after Skate 3 made enough money EA abandoned us. This letter is about how we still love this game, there are people that still play it, and we don't want it to die. If there is anyway you can get through to EA about this then I beg of you, please do it.
Sincerely,
Jay
(P.S. I checked EA's list of games that they put the servers down for, and Skate 3 and 2 aren't on there. They have to give us a 30-day notice about that.)
Originally Posted by unplannedman
Hi, you don't know me. I'm just a gamer who enjoys reading your magazine, but this isn't about that. I'm part of the Skate 3 community. Now, you may be thinking, "Skate 3 community?" Well, let me explain that to you. It's more than just people who goof around and upload funny clips to the skate.Reel. It's a group of people who have a common interest in making videos, complex graphics, and dedicated teams. While we all have lives to follow and jobs to work, this is a common hobby we all share and love to do. EA, however, has given up on the community and started to focus on more "important" things like Battlefield 3 and The Sims. Don't get me wrong those are both great titles, but I really want the reel taken care of. You see, sometime around the middle of November the skate.Reel stopped working for Skate 3 and Skate 2. While everything works fine in-game, on the website it loads a blank screen for everything except graphics and you can't even send the graphics to the game as it will just say "cannot retrieve in game graphics". For Skate 2, the reel "works", as in, you can still upload things, but when you search your name to download your clips to make a video, it says an error has occurred. Some of us have gone to customer service, but you can tell that they're just reading from a script, and don't care what's happening. The EA Skate community is still very much alive. Here are some websites with proof of that fact:
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