Greetings,
Thank you for contacting Electronic Arts.
We apologize for the inconvenience you have experienced.
It's always a pleasure to assist our customer's in anyway that we can.
Please be informed that the servers are down for PS 3 and X box permanently as there are limited number of players on the servers.
I know this is annoying/ disturbing. I know nothing can really measure upto what you feel, but please allow me to offer you this Discount code that should allow you a 15% Discount on Origin. The code can be redeemed at: http://store.origin.com and is valid for one month on released games (except Pre-orders and new releases). This is a token of gratitude of being our valued customer and co-operating with us.
If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.
Regards,
Rahul
Electronic Arts - World Wide Customer Experience