I'll send one to gameInformer, they always seem to care about what's going in the gaming community
EDIT: When you guys send emails, make sure you guys spell everything correctly I don't don't mind it over on forums, but If we want them to takes us seriously, then we'll have to spell everything in correct english.
Last edited by unplannedman; 12-09-2011 at 05:16 AM.
Originally Posted by Roccityroller
This my letter to the Editor-in-Chief of gameinformer
Hi, you don't know me. I'm just a gamer who enjoys reading your magazine. But this isn't about that. I'm part of the Skate 3 community. Now you may be thinking "Skate 3 community?" Well, let me explain that to you. It's more than just people who goof around and upload funny clips to the skate.Reel and goof off. It's group of people who have a common interest in making videos, complex graphics, and dedicated teams. While we all have lives to follow and jobs to work, this is a common hobby we all share and love to do. But EA has given up on the community, and started to focus on more "important" things like Battlefield 3 and The Sims. Don't get me wrong, those are both great titles, but I really want the reel taken care of. You see, sometime around the middle of November, the skate.Reel stopped working for Skate 3 and Skate 2. While everything works fine in-game, On the website it loads a blank screen for everything except for graphics, and for graphics, you can't send to game, it will just say "cannot retrieve in game graphics". And for Skate 2, the reel "works, you can still upload things, but when you search your name to download your clips to make a video, it says an error has occurred. Some of us have gone to customer service, but you can tell that they're just reading from a script, and don't care what's happening. The EA Skate community is very much alive. Here are some websites with proof of that fact:
http://likebuttermag.com
http://skatefluckit.com
And then here some videos of customer support conversations (not mine):
http://www.youtube.com/watch?v=6wUvW-7cSKI
http://www.youtube.com/watch?v=DN7DXl1UbN4
There are more conversations like this, you can go to customer support and try to talk to them about the problem.
This isn't letter wasn't written to complain about the problems Skate 3 and 2 are having. This letter wasn't written to tell you that after Skate 3 made enough money EA abandoned us. No. This is about how we still love this game, there are people that still play it, and we don't want it to die. If there is any way, you can get through to EA about this, please I beg of you, do it.
Sincerely,
Jay
(P.S. I checked EA's list of games that they put the servers down for, and Skate 3 and 2 aren't on there. They have to give us a 30-day notice about that.)
This seems all pretty hopefull. But we can't change what ea is planning. It's all about money, we can't change ea, they'll have to spend thousends maybe millions of dollars for a new game and the skate community is just too small.
Yeah the support team is ridiculous but this is how it is, they're useless for every game.
Also if you want to get help, contact Cuz, he helped us when the servers where down the last time though he has nothing to do with the skate. series anymore. He has connections to people who might care about such issues.
Where is batPOTman when we need him ?
Ok I have an idea!
Why don't we see how big the community really is outside of LB and Fluck it. There are plenty of people who upload videos on YT that aren't part of fluck it or like butter community.
We could use one of the free online petition sites, if anything just to collate the numbers etc. Get people to leave their GT/PSN and which games they own from the series.
Spam the graphics page on the site with links to the video and petition etc.
Between us, we must have a fair few subscribers on youtube. Lets create a short video of what we have brought to this game (PVR I will need your help here for clips from PS3 peeps) and what we wnat EA to do, and each post it on our channel with a download link, and ask people to DL and post the video on their channel as well.
Its not gonna cost us anything to do and can't hurt right? Never know we might get a big response, if we do send it to EA.
Anyone down?
We have to take the fight to EA so I'm down. Put this thread on LB and we can spam the EA forums each day with separate threads. Maybe a drastic increase in Forum posts will get their attention. Let's formulate what we want in this video.
OCCUPY SAN VANELONA
haha good one
So nobody cares about the letter I wrote?
^Fixed
Last edited by CKYdude93; 12-09-2011 at 05:32 PM.
I careand in case you do get a response, and maybe they want to do an article with you, I can back you up and share my frustrations too. Just let me know if you need any support.
Heres my letter to ea, if by some act of God it reaches someone who gives a shit:
Hello, I have been a supporter of the Skate series since the Skate 1 demo. I have bought nearly all the DLC for the last two games. I am an EA customer. Myself, like hundreds of other EA customers, are experiencing unacceptable issues with the game and have been since the game's release.
To elaborate:
-It is nearly impossible to upload videos to the skate.reel. It was troublesome as soon as the game was released, but now it is out of control. This is a feature that I paid for and am currently not able to enjoy.
-Sharing/downloading/uploading skate.parks, and graphics: This is also almost impossible. This is another feature that I paid for that has not been right since the beginning.
I have talked to customer support in person. I have followed the troubleshooting guide. I have chatted online with customer support, and went through the scripted dialogue that was absolutely no help.
I have been told on more than one occasion that "it is being looked into." The situation has only gotten worse, and stayed worse for a long period of time.
I need some reassurance that is a little more personal. These pre-fabricated answers with no results do me no good. I want to know what is going on. If things will not or can not be fixed, I want to know.
I realize that in the broad spectrum of your corporation, Skate 3 is just a minuscule part of your revenue and customer base. Especially when compared to Battlefield and the Sims. But this game is hardly a year and a half old, and was NEVER right. We are paying customers and we all feel taken advantage of. The functions that we can not use are things that should only be deactivated when the game's servers go down. Instead, we have been without them for the majority of this games existence.
I want feedback on this issue, and I would like to request a phone call. I would like to speak to someone who has the ability to give me some sort of information , rather than the Customer Service Representatives who do nothing but read from a screen and ask me to clear my cache, or open up ports on my router.
Well All I'll say is we wouldn't have made it this far if Blackbox didn't care
so lets not dwell in the past.. but move forward..
The active approaches I appreciate and enjoy to read
but even in posting you guys talk about how horrible their service is
it might make them reluctant to help.
antwan, i m pretty sure telling them how awesome they were at managing this online service will help...
the only option is telling them how bad they are and make it public...
Last edited by Slamooh; 12-14-2011 at 01:42 AM.
I'm not going to tell them they are doing/have done a good job if they haven't.
Hmm i see... Might want to proof read your letter theres some improper grammar in there. Just ex: This isn't letter wasnt
www.youtube.com/IstabbeDaman
Cap faction
LostSociety
Label
I didn't say anything about grammar
Dude grammar is just as imporant as misspelling man
www.youtube.com/IstabbeDaman
Cap faction
LostSociety
Label
More important to me.
cool i just got 3 updates for sims 3 for the android...
I wouldn't call myself a Nazi. Let's go with.... um something like a Nazi but not quite. HA GOT YOU! BURN!
Also, saying "this letter wasn't" is not improper grammar. If you'd actually read the whole sentence, you would've read "this letter wasn't written" which is the exact same as saying, "this letter was not written" which is proper grammar
No if you would read you originally wrote "this isn't letter wasn't" so stop trying to find accuses to argue I was just pointing out you had other problems in the letter since you was all about not misspelling
www.youtube.com/IstabbeDaman
Cap faction
LostSociety
Label
I know, but my point is, if you'd posted the whole sentence instead of taking it out of context, my grammar is fine
Last edited by unplannedman; 12-10-2011 at 10:02 PM.
Sorry dude, but no it isn't. Your sentence reads "This isn't letter wasn't written to complain about the problems Skate 3 and 2 are having." Break it apart and it says "This is not letter was not written to complain about the problems Skate 3 and 2 are having." First, it doesn't make sense. Second, it's a double negative. I'm no english teacher, and will never be one, but I'm good at it.
Oh shit, I just realized that, I was so tired when I made those replies that I read over the obvious mistake
Posting Permissions
Reply With Quote
